FAQ

Straight answers,
no fine print.

Everything about evaluations, rules and payouts. Can’t find it? Email us at support@macenprop.com.

Getting started

What is Macen?

Macen is a proprietary trading firm. We give skilled traders access to simulated capital after they pass an evaluation, and share the profits they make on their funded account.

Who can join?

Anyone aged 18 or over who can complete identity verification. Our services are not available in some jurisdictions; you will see this at checkout.

Which evaluation should I choose?

The 1-Step gets you funded after a single 10% target, with a 5% daily loss limit and a 6% trailing drawdown. The 2-Step has two targets (10%, then 5%), a 4% daily loss limit, a static 8% drawdown and 1:30 leverage. The 3-Step has three smaller 5% targets, no daily loss limit and a static 5% drawdown.

What can I trade?

FX and CFD products, on all three programs.

How soon can I start trading?

Right after payment. Your login details are emailed to you and the account appears in your dashboard within a few minutes.

Evaluation rules

How does the daily loss limit work?

It is equity-based and set from your prior day’s balance: 5% on the 1-Step and 4% on the 2-Step. If your equity falls more than that below the prior day’s balance, it is a hard breach and the account is closed. The 3-Step has no daily loss limit.

How does the maximum drawdown work?

It is equity-based. On the 2-Step (8%) and 3-Step (5%) it is static: your equity must never fall below your starting balance minus that percentage. On the 1-Step (6%) it trails your highest account balance until it reaches your starting balance, then locks there. Breaching it closes the account.

What leverage do I get?

1:20 on the 1-Step and 3-Step, 1:30 on the 2-Step. Leverage stays the same on your funded account.

Is there a time limit?

No. Take as long as you need. You must place at least one trade every 30 days; 30 days without a trade is a hard breach.

Can I hold trades over the weekend?

No. All positions must be closed by Friday 3:45pm, during the evaluation and on funded accounts. Holding past that is a soft breach, not a hard breach.

What trading styles are not allowed?

Anything that exploits the simulated environment rather than the market: latency or tick arbitrage, copying trades between different traders’ accounts, and hedging across accounts. Full details are in the terms of service.

Funded accounts & payouts

How much of the profit do I keep?

80% as standard, from your first payout. Choose the 90% split add-on when you buy your evaluation to keep 90% instead.

How often can I withdraw?

Whenever you want. Payouts are on demand — request one from your dashboard at any time.

How am I paid?

In USDT or by bank transfer. Approved payouts are usually processed within 1–2 business days.

Do I get my evaluation fee back?

No. The evaluation fee is a one-time, non-refundable charge and is not returned with payouts.

Account & billing

Which payment methods do you accept?

Major debit and credit cards, and crypto (USDT, USDC, BTC and ETH).

Can I get a refund before I start trading?

No. Evaluation fees are non-refundable once purchased.

Can I have more than one account?

Yes. You can run several evaluations and funded accounts, up to a combined $1,000,000 in funded capital.

I forgot my password. What do I do?

Use “Forgot password” on the log-in page. If you still can’t get in, email support@macenprop.com.

Still have a question?

Our team replies within one business day.

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